Privacy notice
Last updated: 11 November 2026
Who we are
All You Need Wedding Styling Ltd (“we”, “us”) designs wedding flowers and styles venues. We’re registered in England and Wales, company number 14803631, with our registered office at Unit 9 Warmlake Business Estate, Maidstone Road, Sutton Valence, Maidstone, Kent ME17 3LQ. We decide how your personal information is used, which makes us its controller. Andre Fowler looks after data protection for us.
Questions about your information: email info@allyouneedweddingstyling.com or call 01622 436 145.
What we collect
- When you enquire: your names, email, phone number, wedding date, venue, how you heard about us, and anything you tell us in your message. This applies whether you contact us through our website, by phone or email, or on WhatsApp, Facebook, Instagram, Hitched or Bridebook.
- When you ask for a brochure: your names, email, wedding date and venue.
- When you book a consultation: the time, and anything you send us beforehand, such as colours, guest numbers and inspiration photos.
- At your consultation: notes of what you’d like. On Zoom, and only if you agree, a written summary made by Zoom’s AI Companion (see below).
- When you book: your quote, booking and contract, invoices and payments. Bank transfers show us your name and reference. If you pay by card link, the payment provider handles your card details; we never see them.
- For your wedding day: timings, venue details, the names for your stationery, and the name and phone number of your contact on the day. Please let them know you’ve shared these with us.
- Photos of your wedding: only with your permission, and credited to your photographer.
- Workshops: your name, contact details and payment.
- Reviews: reviews you leave for us on Google, Hitched or other sites are public on those sites.
- Wedding shows: if you registered for a wedding show where we exhibit, such as The Kent Wedding Show at Detling, and agreed that exhibitors could contact you, the organiser may pass us your name and email. We’ll say where we got your details when we first email you, and you can unsubscribe at any time.
- CCTV: we have security cameras at our unit. If you visit our showroom, you may be recorded.
Why we use it
| What we do | Our lawful basis |
|---|---|
| Reply to your enquiry or brochure request, and arrange your consultation | Steps you’ve asked for before a contract, and our legitimate interest in answering enquiries |
| Prepare your quote, take your booking, and plan and deliver your wedding | Our contract with you |
| Keep accounts and tax records | Legal obligation |
| Summarise your Zoom consultation with AI | Your consent, which you can refuse or withdraw at any time |
| Share timings and details with your venue and other suppliers | Our contract with you, and our legitimate interest in running your day smoothly |
| Ask for a review after your wedding, and tell you about our services | Our legitimate interest. Every email has an unsubscribe link. |
| Email couples who agreed at a wedding show to hear from exhibitors | The consent you gave the show organiser. Every email has an unsubscribe link. |
| Show photos of your wedding on our website and social media | Your consent |
| Keep our unit, stock and visitors safe with CCTV | Our legitimate interest in security |
| Keep records in case of a question, complaint or claim | Our legitimate interest |
Consultation summaries and AI
When we meet on Zoom, we may use Zoom’s AI Companion to write a summary of the call, but only if you agree at the start. If you’d rather we didn’t, just say: it makes no difference to your consultation. The summary is kept with your enquiry or booking, for the times shown below.
We also use an AI assistant, Claude by Anthropic, to help our team read, sort and draft replies to emails and keep our records up to date. Our team checks what it prepares before anything is sent. We don’t use AI to make decisions about you.
CCTV
Our unit at Warmlake Business Estate has CCTV for security. Footage is normally kept for up to 30 days and then overwritten, unless we need it to deal with an incident. Signs at the unit show where cameras are in use.
Who we share it with
We never sell your information. We share it only with services that help us run the business, under terms that require them to protect it:
- Google Workspace (email, calendar and files)
- 17hats (enquiries, appointments, quotes, contracts and invoices)
- DreamHost (our website and its forms)
- Revolut Business (bank payments) and Super Payments (card payment links)
- Zoom and Microsoft Teams (video consultations), including Zoom’s AI Companion
- Meta: WhatsApp, Facebook and Instagram (messages)
- Anthropic (Claude, our AI assistant for emails and records)
- Canva and DA Print (designing and printing your stationery)
- EveryStem (planning and ordering your flowers)
- Hitched and Bridebook (if you contact us through them)
- Our accountants
We also share what’s needed with your venue and other suppliers to plan your day, and we’d share information if the law required it.
Transfers outside the UK
Some of these providers store information in the USA or elsewhere. When they do, they use safeguards recognised by UK law, such as the UK International Data Transfer Addendum or the UK-US data bridge.
How long we keep it
| Information | How long |
|---|---|
| Enquiries and brochure requests that don’t go ahead | 2 years after our last contact |
| Bookings, contracts, invoices and payments | 6 years after your wedding |
| Consultation notes and AI summaries | The same as your enquiry or booking |
| Photos used with your permission | Until you ask us to remove them |
| Marketing emails | Until you unsubscribe |
| Workshop bookings | 2 years; payment records 6 years |
| CCTV footage | Normally up to 30 days |
Your rights
You can ask us for a copy of your information, to correct it, to delete it, to limit how we use it, or to send it to you or someone else in a common format. You can object to how we use it, and you can stop marketing emails at any time. Where we rely on your consent, you can withdraw it whenever you like. Email info@allyouneedweddingstyling.com and we’ll reply within one month.
Complaints
If you’re unhappy with how we’ve used your information, please tell us first and we’ll acknowledge your complaint within 30 days. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
Cookies
Our website doesn’t use advertising, analytics or tracking cookies, and it doesn’t set any cookies when you visit. The only cookies it sets are the ones our team needs to log in and update the site. The map on our Contact page comes from Google and only loads if you click “Show the map”; Google may then set its own cookies. Our fonts load from Google Fonts, so your browser connects to Google’s servers. Our cookies page has the details.
Changes
We’ll update this page when the way we use information changes; the date at the top shows the latest version.